Overview
The Oriental Insurance Happy Family Floater Gold plan is a mid-tier family floater health insurance policy offering sum insured options from ₹6 lakhs to ₹10 lakhs. The policy includes no co-payment and extends coverage to family members including parents and in-laws. It aims to provide balanced health protection for families seeking moderate coverage.
Experts' Review
Written by Nikhil Nair
Senior Writer
The Happy Family Floater Gold plan from Oriental Insurance offers a reasonable sum insured range (₹6 lakhs to 10 lakhs) with essential family health benefits. Its key USP is the absence of co-payment, meaning the insurer bears the full cost of treatment up to the sum insured without requiring the insured to share expenses.
The plan also covers maternity benefits and organ donor expenses, which add value for families. Additionally, it offers medical second opinion reimbursement and extends coverage to parents and in-laws, broadening family protection.
However, despite being more expensive than the Silver variant, the Gold plan lacks a restoration benefit—a notable omission given that multiple family members could require hospitalization in the same policy year. This absence means once the sum insured is exhausted, no additional cover is available until renewal.
Room rent and ICU charges are capped (e.g., a percentage of sum insured), potentially leading to out-of-pocket expenses if higher room categories are chosen. Also, premiums for the Gold plan are typically 15-20% higher than the Silver variant but do not offer proportionate enhancements like restoration or broader coverage, making the Silver plan a better value for budget-conscious buyers.
Pros
Insurer has a solid track record with great claim and service metrics.
Cons
Not very feature-rich.
No Restoration Benefit, which is a notable gap.
No Bonus for being healthy and not claiming insurance, which could be a drawback for some.
Your insurer doesn’t provide free health check-ups, which is a key feature.
Oriental Insurance
Key Insights
Founded
1947
Oriental Insurance was established 78 years ago and has built strong credibility over time, backed by its long-standing presence in the market.
Claims Experience
94% claims settled in 30 Days
Oriental Insurance settles 94% of all claims it receives demonstrating strong credibility.
Network Hospitals
4,000+
Oriental Insurance has a limited network of 4,000 hospitals, which may restrict access to cashless services for policyholders.
Complaints
7 complaints per 10,000 claims registered
Oriental Insurance maintains a low volume of complaints, reflecting strong customer satisfaction and effective service.
Features
All
Great
Good
Bad
Co-payment
The insurer will bear the entire cost of treatment (up to the sum insured). You won’t have to pay a single penny. Meaning this policy has no co-payment.
Room Rent
Your insurer won’t let you stay in a room whose rent exceeds 1% of the sum insured. If it’s an ICU they’ll bump it to 2% of the sum insured. And in the event you breach these limits, then you’ll have to pay a lot more.
Disease sub-limit
Your insurance cover won’t be fully available in case you are treated for modern treatments and a few other diseases. Meaning the insurance company has a cap on the total amount they’ll pay out if you are treated for these specific illnesses.
Pre existing diseases waiting
If you’re already dealing with diabetes, cardiovascular problems or any such illnesses, the insurer will cover all costs arising out of these pre-existing problems after you wait for 3 years.
Pre/Post hospitalization
No worries if the doctor had to run a host of diagnostic tests before or after hospitalizing you. The insurer has your back. They will cover this amount in full for a pretty reasonable duration - 30 days before you are hospitalized and 60 days after discharge. This includes the cost of medication by the way.
Add-ons
Restoration
Recommended
Restores the cover once a year up to 50% or 100% of the sum insured for any illness.
Life Hardship Survival Benefit
Lump sum payment in the event insured is diagnosed with listed 11 critical illnesses outlined in the policy document.
Geographical Extension To SAARC Countries
Extends the base coverage for insured members to SAARC countries without charging any additional premiums for planned and emergency treatments. The insured member needs to make a written request to the insurer to avail of this benefit.
Personal Accident Cover
Paid out as a lump sum amount for Accidental Death, Total Permanent Disability, Permanent Partial Disability up to defined limit.
Waiver of Proportionate Deduction Clause
Enhances the clause of proportionate deduction of the room rent benefit by 50% or 100%.
Permanent Exclusions
Conditions or treatments that the policy clearly says it will not cover.
Hormone Replacement Therapy
Expenses related to any admission primarily for diagnostics and evaluation purposes are excluded.
Diagnostic expenses not related or incidental to current diagnosis and treatment are excluded.
Expenses for admission primarily for bed rest and not for treatment are excluded.
Custodial care at home or in a facility for help with daily activities is excluded.
Disclaimer: For illustration purposes only - exact terms are in the policy wording.
Specific Illness
The following illnesses are not covered under the policy for 3 years.
Benign ENT disorders and surgeries (e.g. Tonsillectomy, Adenoidectomy, Mastoidectomy, Tympanoplasty)
Polycystic ovarian diseases
Surgery of hernia
Surgery of hydrocele
Non-infective Arthritis
Waiting Period
30 days Initial waiting period
3 years Specific illness waiting period
3 years Pre-existing disease waiting period
Ditto's Take
◦ Standard ◦
After a close look at the waiting periods, it’s safe to say they are fairly standard.
What's missing in the policy
No Restoration Benefit.
No Bonus for being healthy and not claiming insurance.
Your insurer doesn’t provide free health check-ups.
Maternity benefits not offered.
Doctor consultations are not covered.
Compare Policies
Still confused?
Talk to our expert
advisor for
instant clarity
Frequently Asked Questions
Does Happy Family Floater Policy Gold have waiting periods?
- 30-Day Waiting Period: Hospitalizations won’t be covered for the first 30 days of the policy unless it’s an accident.
- Specific Illness Waiting Period: There’s a 1 to 3-year waiting period for a list of diseases which is a mandate before you can start claiming.
- Pre-Existing Disease Waiting Period: There's a 3-year waiting period for any pre-existing disease you may have while buying the policy.
Does Happy Family Floater Policy Gold have room rent restrictions?
Does Happy Family Floater Policy Gold offer a restoration benefit?
TALK TO OUR ADVISORS
Get real help from advisors who listen, guide and go the extra mile for you.