Introduction

Before we start comparing these two policies we have to set out some ground rules.

Both products are marketed by different insurance companies. Family Health Optima is sold by Star Health and Health Insurance Platinum is sold by Zuno (erstwhile Edelweiss). So any meaningful comparison should include a comparison of the product alongside the insurers themselves.

Second, we know that both products have massive differences in their core structure. Family Health Optima is quite basic. It offers little protection and may not be entirely suitable if you are looking for robust protection. However, Health Insurance Platinum is a premium policy tailored to cover as many use cases as possible. So in all honesty, you are comparing apples and oranges here.

And finally, any comparison is ultimately futile without considering the use case. Who are you buying this policy for? You, your family, your parents?

That’s something you’ll need to answer before using this guide. So with that introduction out of the way, we can get to comparing the actual policies themselves.


Let’s start with Family Health Optima. The product comes from Star Health’s stable:

Star Health Insurance is India's first standalone health insurance firm. And with an army of retail advisors pushing their products across the country, they’ve managed to capture a fair share of the Indian market.

The company also boasts a network of over 14,000+ hospitals and a decent claim settlement ratio of 83%.


Health Insurance Platinum meanwhile comes from Zuno (erstwhile Edelweiss)’s stable:

Zuno (erstwhile Edelweiss) Health Insurance company was founded in 2017 when they were hived off the homegrown Edelweiss Financial Services Limited. The company provides an array of products across multiple categories and they boast a claim settlement ratio of almost 92% with more than 6,200 network hospitals.

The only problem is - They’re still trying to find a firm foothold in the market.

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Compare Insurances

Insurance Parameters

Recommended
Not Recommended
Network hospitals
14,000+
6,200+
Claim settlement ratio

(avg. of last 3 years)

83%
92%
Co-payment

20%

(if purchased after turning 61)

20%

(if purchased after turning 61)

Room rent

Single Private room

Single Private room

Disease sub-limit

Yes

No

Pre existing diseases waiting

3 years

2 years

Pre/Post hospitalization

60/90 days

90/180 days

No claim bonus

25% per year

(up to 100%)

50% per year

(up to 100%)

Domiciliary
Ayush treatments
Restoration benefit

100% restoration

(once for different illness

after complete exhaustion of sum insured)

100% restoration

(once for different illness)

Health check-up
Once every year
Once every year
Maternity

Available

(up to ₹2,00,000 after 4 years)

Out Patient Department
Day care

Feature Comparison

coPay

Co payment

With a co-payment clause, the insurer will mandate that you pay a part of the bill. So if the bill adds up to Rs. 2,00,000 and the co-payment is set at 20% then you could be asked to pay Rs. 40,000 from the bill. In this case, both policies impose a co-payment clause if you’re hospitalized. Family Health Optima imposes a co-payment clause of 20% if you purchase after turning 61. Health Insurance Platinum also imposes a similar co-payment of 20% if you purchase after turning 61.

roomRent

Room rent

If the policy does impose room rent restrictions then the insurer may only let you stay in a room of a certain specification or impose a cap on the total room rent. If you were to breach either criterion then the insurance company may ask you to pay a portion of all the expenses you incurred while staying in the room. In this case, however, Family Health Optima lets you stay in a single private room and Health Insurance Platinum also lets you stay in a single private room. Nothing fancy.

diseaseSublimit

Sub limits

Some policies will tell you that they will cover all medical expenses up until the sum insured, but then impose caps on the total costs you can incur while dealing with a very specific list of diseases. We call these caps “Disease Wise Sub Limits.” In this case, Family Health Optima imposes disease-wise sub-limits on Cataracts, Modern Treatments whereas Health Insurance Platinum doesn’t impose a disease wise sub-limit.

ped

Waiting periods for pre-existing diseases

If you’re suffering from a lifestyle condition or if you’ve had surgery in the past, or if you’re dealing with an acute or chronic illness at the time of buying the policy, then the insurer may classify this as a pre-existing disease. And they may tell you that they will only cover these illnesses after some time. In this case, Family Health Optima imposes a waiting period of 3 years on pre-existing diseases while Health Insurance Platinum extends a waiting period of 2 years on existing conditions.

prePost

Pre and post Hospitalization expenses

Most people aren’t hospitalized right off the bat. Instead, they’ll have to go through a whole series of diagnostic tests before hospitalization and take medication post-discharge. These costs are outlined as pre-hospitalization expenses and post-hospitalization expenses respectively. In this case, Family Health Optima covers expenses incurred 60 days before hospitalization and expenses incurred 90 days post-hospitalization. Meanwhile, Health Insurance Platinum covers expenses incurred 90 days before hospitalization and expenses incurred 180 after hospitalization, although there may be different sub-limits

ncb

No claim bonus

Some policies will tell you that they will incentivize you for not making a claim in any given year. And they offer such incentives by offering extra cover on top of the existing sum insured. This extra cover is categorized as a no-claim bonus. In this case, however, Family Health Optima offers a no-claim bonus of 25% whereas Health Insurance Platinum offers a no-claim bonus of 50%. And the no-claim bonus may be capped at different levels too.

domiciliary

Domiciliary

Imagine you are forced to treat yourself at home because you don’t find a hospital bed, or you have a chronic condition that prevents you from visiting one, then, insurers may choose to cover your treatment even if you’re hospitalized at home. And such costs are collectively categorized as domiciliary treatment costs. In this case, however, Family Health Optima offers domiciliary cover. And Health Insurance Platinum also coves domiciliary expenses.

ayush

Ayush treatments

Most policies only cover treatments administered in a registered medical facility. However, on some occasions, you may want to pursue alternative treatments including homoeopathy, Ayurveda, Unani and Siddha. These treatments are collectively categorized as Ayush treatments. And in this case, Family Health Optima covers Ayush procedures and Health Insurance Platinum also extends coverage for Ayush treatments.

maternity

Maternity benefits

If you’re hospitalized during childbirth, then you may have to incur significant costs during delivery of your newborn, child care and other related matters during the course of the hospitalization. These costs are collectively termed maternity costs. And in this case, however, Family Health Optima doesn’t offer protection for maternity-related hospitalizations whereas Health Insurance Platinum offers maternity cover.

opd

Out Patient Department (OPD)

Doctor visits and regular consultations aren’t usually covered by health insurance policies. They are categorized as Outpatient consultations (or OPD treatments) and patients have to bear the cost on their own. In this case, however, neither Family Health Optima extends coverage for outpatient consultations, nor does Health Insurance Platinum.

Final Conclusion

It should be obvious that Health Insurance Platinum offers substantially better features when compared to Family Health Optima. But considering Star Health has a claim settlement ratio that can only be considered sub-par at best, we would still recommend going with anything that Zuno (erstwhile Edelweiss) has to offer.

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