Introduction
Before we start comparing these two policies we have to set out some ground rules.
Both products are marketed by different insurance companies. Arogya Premier is sold by SBI and Care Heart is sold by Care. So any meaningful comparison should include a comparison of the product alongside the insurers themselves.
Second, we know that both products have massive differences in their core structure. Arogya Premier is quite basic. It offers little protection and it’s a generic policy that anybody could pick off the shelf. However, Care Heart is specifically designed for people suffering from heart ailments. So in many ways, you’re comparing apples and oranges here.
And finally, any comparison is ultimately futile without considering the use case. Who are you buying this policy for? You, your family, your parents?
That’s something you’ll need to answer before using this guide. So with that introduction out of the way, we can get to comparing the actual policies themselves.
Let’s start with Arogya Premier. The product comes from SBI’s stable:
SBI General Insurance Company Limited is a joint venture between the State Bank of India and Insurance Australia Group (IAG). The firm, which was founded in 2008, offers insurance products in the areas of auto, travel, home, and health.
However considering they are a part of India’s largest government-owned banking firm, you can expect a bit of dilly-dallying during the claims process. And their claim settlement ratio of 97% isn’t something to boast of either.
Care Heart meanwhile comes from Care’s stable:
Care Health Insurance (formerly Religare Health Insurance) was founded in 2012. And in that time, they’ve managed to corner a large part of the Indian Insurance market.
What’s more impressive?
Care Health Insurance has a remarkable claim settlement ratio of 90% and a network of more than 16,000+ hospitals.
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Compare Insurances Insurance Parameters Recommended Not Recommended |  Arogya Premier |  Care Heart |
|---|---|---|
| Network hospitals | 6,000+ | 16,000+ |
| Claim settlement ratio (avg. of last 3 years) | 97% | 90% |
| Co-payment | No | 20% |
| Room rent | Any Room | Single Private room |
| Disease sub-limit | Yes | Yes |
| Pre existing diseases waiting | 4 years | 2 years |
| Pre/Post hospitalization | 60/90 days | 30/60 days |
| No claim bonus | 10% per year (up to 50%) | 10% per year (up to 50%) |
| Domiciliary | ||
| Ayush treatments | ||
| Restoration benefit | 100% restoration (once for any illness) | 100% restoration (once for different illness) |
| Health check-up | Once every 4 years | Once every year |
| Maternity | Available (Available upto defined limits) | |
| Out Patient Department | ||
| Day care |
Feature Comparison
Co payment
With a co-payment clause, the insurer will mandate that you pay a part of the bill. So if the bill adds up to Rs. 2,00,000 and the co-payment is set at 20% then you could be asked to pay Rs. 40,000 from the bill. In this case, however, Arogya Premier doesn’t impose a co-payment clause whereas Care Heart imposes a co payment of 20% if you're under the age of 70 and 30% if you're 71 and above.
Room rent
If the policy does impose room rent restrictions then the insurer may only let you stay in a room of a certain specification or impose a cap on the total room rent. If you were to breach either criterion then the insurance company may ask you to pay a portion of all the expenses you incurred while staying in the room. In this case, however, you can pick any room you want with Arogya Premier but Care Heart only lets you stay in a single private room. Nothing fancy.
Sub limits
Some policies will tell you that they will cover all medical expenses up until the sum insured, but then impose caps on the total costs you can incur while dealing with a very specific list of diseases. We call these caps “Disease Wise Sub Limits.” In this case, Arogya Premier imposes disease-wise sub-limits on Modern treatments whereas Care Heart imposes sub-limits on Knee Replacement, Hernia, Hysterectomy, Benign Prostate, Treatment of Cerebrovascular disorders, Treatment of Cancer
Waiting periods for pre-existing diseases
If you’re suffering from a lifestyle condition or if you’ve had surgery in the past, or if you’re dealing with an acute or chronic illness at the time of buying the policy, then the insurer may classify this as a pre-existing disease. And they may tell you that they will only cover these illnesses after some time. In this case, Arogya Premier imposes a waiting period of 4 years on pre-existing diseases while Care Heart extends a waiting period of 2 years on existing conditions.
Pre and post Hospitalization expenses
Most people aren’t hospitalized right off the bat. Instead, they’ll have to go through a whole series of diagnostic tests before hospitalization and take medication post-discharge. These costs are outlined as pre-hospitalization expenses and post-hospitalization expenses respectively. In this case, Arogya Premier covers expenses incurred 60 days before hospitalization and expenses incurred 90 days post-hospitalization. Meanwhile, Care Heart covers expenses incurred 30 days before hospitalization and expenses incurred 60 after hospitalization, although there may be different sub-limits
No claim bonus
Some policies will tell you that they will incentivize you for not making a claim in any given year. And they offer such incentives by offering extra cover on top of the existing sum insured. This extra cover is categorized as a no-claim bonus. And in this case, Arogya Premier offers a no-claim bonus of 10% and Care Heart similarly extends a 10% no-claim bonus.
Domiciliary
Imagine you are forced to treat yourself at home because you don’t find a hospital bed, or you have a chronic condition that prevents you from visiting one, then, insurers may choose to cover your treatment even if you’re hospitalized at home. And such costs are collectively categorized as domiciliary treatment costs. In this case, however, Arogya Premier offers domiciliary cover. And Care Heart also coves domiciliary expenses.
Ayush treatments
Most policies only cover treatments administered in a registered medical facility. However, on some occasions, you may want to pursue alternative treatments including homoeopathy, Ayurveda, Unani and Siddha. These treatments are collectively categorized as Ayush treatments. And in this case, Arogya Premier covers Ayush procedures and Care Heart also extends coverage for Ayush treatments.
Maternity benefits
If you’re hospitalized during childbirth, then you may have to incur significant costs during delivery of your newborn, child care and other related matters during the course of the hospitalization. These costs are collectively termed maternity costs. And in this case, however, Arogya Premier offers maternity cover whereas Care Heart doesn’t offer protection for maternity-related hospitalizations.
Out Patient Department (OPD)
Doctor visits and regular consultations aren’t usually covered by health insurance policies. They are categorized as Outpatient consultations (or OPD treatments) and patients have to bear the cost on their own. In this case, however, neither Arogya Premier extends coverage for outpatient consultations, nor does Care Heart.
Final Conclusion
If you’re specifically looking to buy a policy for people suffering from heart ailments, Care Heart makes a lot of sense. But considering Care has a claim settlement ratio that can only be considered sub-par at best, we would still recommend going with anything that SBI has to offer, if the policy is made available to you.
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