Introduction
Before we start comparing these two policies we have to set out some ground rules.
Both products are marketed by different insurance companies. Arogya Plus is sold by SBI and Digit Insurance Comfort Option is sold by Digit. So any meaningful comparison should include a comparison of the product alongside the insurers themselves.
Second, we know that both products are reasonably comprehensive. They do the basics quite well, but they won’t have all the bells and whistles (Think extensive coverage for international, dental, maternity and other such matters). So if you are looking for something else entirely, then both these policies may not cut it.
And finally, any comparison is ultimately futile without considering the use case. Who are you buying this policy for? You, your family, your parents?
That’s something you’ll need to answer before using this guide. So with that introduction out of the way, we can get to comparing the actual policies themselves.
Let’s start with Arogya Plus. The product comes from SBI’s stable:
SBI General Insurance Company Limited is a joint venture between the State Bank of India and Insurance Australia Group (IAG). The firm, which was founded in 2008, offers insurance products in the areas of auto, travel, home, and health.
However considering they are a part of India’s largest government-owned banking firm, you can expect a bit of dilly-dallying during the claims process. And their claim settlement ratio of 97% isn’t something to boast of either.
Digit Insurance Comfort Option meanwhile comes from Digit’s stable:
Digit Insurance is a 4-year-old InsurTech start-up financed by the Fairfax Group, a prominent Financial Services company. And despite not having the most extensive track record, they have managed to market products that are truly affordable.
They also have a claim settlement ratio of 97% alongside 16,400+ network hospitals and they are brimming with potential.
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Compare Insurances Insurance Parameters Recommended Not Recommended |  Arogya Plus |  Digit Insurance Comfort Option |
|---|---|---|
| Network hospitals | 6,000+ | 16,400+ |
| Claim settlement ratio (avg. of last 3 years) | 97% | 97% |
| Co-payment | No | No |
| Room rent | Any Room | Any Room |
| Disease sub-limit | Yes | No |
| Pre existing diseases waiting | 4 years | 3 years |
| Pre/Post hospitalization | 60/90 days | 60/90 days |
| No claim bonus | 50% per year (up to 100%) | |
| Domiciliary | ||
| Ayush treatments | ||
| Restoration benefit | 100% restoration (once for different illness) | |
| Health check-up | Once every year | |
| Maternity | Available (Up to Defined limits) | |
| Out Patient Department | ||
| Day care |
Feature Comparison
Co payment
With a co-payment clause, the insurer will mandate that you pay a part of the bill. So if the bill adds up to Rs. 2,00,000 and the co-payment is set at 20% then you could be asked to pay Rs. 40,000 from the bill. In this case, however, Arogya Plus doesn’t impose a co-payment clause. And neither does Digit Insurance Comfort Option.
Room rent
If the policy does impose room rent restrictions then the insurer may only let you stay in a room of a certain specification or impose a cap on the total room rent. If you were to breach either criterion then the insurance company may ask you to pay a portion of all the expenses you incurred while staying in the room. In this case, however, Arogya Plus doesn’t impose any restrictions on the kind of room you can pick. And Digit Insurance Comfort Option also doesn’t impose any restrictions on this front. You can pick any room you want.
Sub limits
Some policies will tell you that they will cover all medical expenses up until the sum insured, but then impose caps on the total costs you can incur while dealing with a very specific list of diseases. We call these caps “Disease Wise Sub Limits.” In this case, Arogya Plus imposes disease-wise sub-limits on Internal Congenital, Genetic Disorders, mental illness, modern treatments whereas Digit Insurance Comfort Option doesn’t impose a disease wise sub-limit.
Waiting periods for pre-existing diseases
If you’re suffering from a lifestyle condition or if you’ve had surgery in the past, or if you’re dealing with an acute or chronic illness at the time of buying the policy, then the insurer may classify this as a pre-existing disease. And they may tell you that they will only cover these illnesses after some time. In this case, Arogya Plus imposes a waiting period of 4 years on pre-existing diseases while Digit Insurance Comfort Option extends a waiting period of 3 years on existing conditions.
Pre and post Hospitalization expenses
Most people aren’t hospitalized right off the bat. Instead, they’ll have to go through a whole series of diagnostic tests before hospitalization and take medication post-discharge. These costs are outlined as pre-hospitalization expenses and post-hospitalization expenses respectively. In this case, Arogya Plus covers expenses incurred 60 days before hospitalization and expenses incurred 90 days post-hospitalization. Meanwhile, Digit Insurance Comfort Option covers expenses incurred 60 days before hospitalization and expenses incurred 90 after hospitalization, although there may be different sub-limits
No claim bonus
Some policies will tell you that they will incentivize you for not making a claim in any given year. And they offer such incentives by offering extra cover on top of the existing sum insured. This extra cover is categorized as a no-claim bonus. In this case, however, Arogya Plus doesn’t offer a no-claim bonus whereas Digit Insurance Comfort Option offers a no-claim bonus.
Domiciliary
Imagine you are forced to treat yourself at home because you don’t find a hospital bed, or you have a chronic condition that prevents you from visiting one, then, insurers may choose to cover your treatment even if you’re hospitalized at home. And such costs are collectively categorized as domiciliary treatment costs. In this case, however, Arogya Plus offers domiciliary cover. And Digit Insurance Comfort Option also coves domiciliary expenses.
Ayush treatments
Most policies only cover treatments administered in a registered medical facility. However, on some occasions, you may want to pursue alternative treatments including homoeopathy, Ayurveda, Unani and Siddha. These treatments are collectively categorized as Ayush treatments. And in this case, Arogya Plus covers Ayush procedures and Digit Insurance Comfort Option also extends coverage for Ayush treatments.
Maternity benefits
If you’re hospitalized during childbirth, then you may have to incur significant costs during delivery of your newborn, child care and other related matters during the course of the hospitalization. These costs are collectively termed maternity costs. And in this case, however, Arogya Plus offers maternity cover whereas Digit Insurance Comfort Option doesn’t offer protection for maternity-related hospitalizations.
Out Patient Department (OPD)
Doctor visits and regular consultations aren’t usually covered by health insurance policies. They are categorized as Outpatient consultations (or OPD treatments) and patients have to bear the cost on their own. In this case, however, Arogya Plus offers OPD cover whereas Digit Insurance Comfort Option doesn’t offer OPD protection.
Final Conclusion
After considering all the features on hand, we believe that Digit Insurance Comfort Option is a better alternative to Arogya Plus for most use cases that we’ve evaluated so far.
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